If you have NEVER ACTIVATED your Infinite Campus Parent Portal user account, please request your Activation Key by completing the Portal Support form icportalsupport
Berea City Schools is now offering Parent Portal Users the ability to reset forgotten passwords and recover forgotten Usernames.
Existing Users that log in for the first time after the Password Reset functionality is enabled are prompted to create their Security Preferences in order to comply with the new enhanced security requirements.
Selecting Not Now will allow Users three opportunities to log in without providing their email or resetting preferences before the new rules are enforced. Selecting Yes to the Security Preferences pop-up will direct the user to the User Settings editor where preferences can be set. The security process must be in place prior to allowing the user to reset a forgotten password.
The User will be asked to provide a valid email address and answer eight Dislike and Like images which will be used to confirm the User's identity during the forgotten password retrieval process.
Once this process is complete, User can click on the Forgot Your Password? The Password Reset editor will request your Username. You will be prompted to check your email which will contain a Link. Once the link is clicked, users must either select four of their Like or four of their Dislike images to confirm identity. At that point, Users can enter a New Password; reenter for accuracy and click submit.
If Users click on Forgot Your Username? they will be asked to enter their email address. Once entered, click on the Get Username button. Again, an email will be sent containing the Username.
If you have questions about your Infinite Campus user account or are having trouble logging in, please leave a voice mail message with the District Support Center. A Support Representative will contact you within the next business day.